Business Services

"HDT installed Hosted Voice and Internet at our law office. We were extremely impressed with the professionalism and responsiveness of HDT's customer service. The phone and Internet work flawlessly! Highly recommend!!" - Law Office of Jon S. Jacobs, LLC

 

High Speed Internet Access

HiPERFIBER

Fiber-based services up to 1gbps, available in 15+ HDT on-net buildings.

Fixed Wireless

For customers in hard-to-reach areas or where their requirements for capacity exceed what wireline can deliver, we provide Ethernet based services up to 1gbps with path redundancy.

EFM

Ethernet in the First Mile (EFM) is a solution for customers who need a cost-effective, high-speed symmetrical Internet connection.

Hosted Voice Services

Accession Communicator

Apps on iOS, Android, Windows and OSX allow commercial customers to extend their business communications platform whether hosted, SIP or traditional to any device connected to the Internet. Read more about the Accession Communicator service.

Hosted Voice

Allows companies to gain the features of a large expensive phone system without having to install or maintain one. Read more about our Hosted Voice service. 

SIP Trunking

A new and efficient way to connect your phone system to the public telephone network using an IP-based network. Via network consolidation, enterprise customers can save a substantial amount of upfront capital and monthly recurring costs.

Traditional Services

This includes services such as ISDN PRI and analog B1 lines. Our traditional services are enhanced with the integration of newer features allowing customers to continue leveraging their investment in legacy infrastructure while increasing productivity and capability.

MANAGED SECURITY-HDT DEFENSE

Defense Fundamental

  • –Firewall Appliance hosted in
    FiberHDT Cloud
  • –NAT
  • –Port Forwarding
  • –DHCP
  • –DNS
  • –Blacklist IP Filtering
  • –Dynamic DNS

Defense Premier

  • –Hosted on FiberHDT Palo Alto 5000 Cluster
  • –Basic Firewall (NAT, DNS, DHCP)
  • –Intrusion Protection
  • –Antivirus
  • –Web Content Filtering
  • –Spam Filtering
  • –Up to 25 VPN Clients

Defense Clean Pipe

  • –Anti-DDOS
  • –Intrusion Prevention
  • –Advanced Threat Protection
  • –Transparent to Customers

Cloud Services

Cloud Services

Virtual Machines, Smart Servers or BareMetal running on the latest generation Cisco UCS (M4) or HP Proliant (G8) blade servers. Bundle your cloud compute resources with our network transport and save on floor space, electrical and cooling .

Data Networking

MPLS Carrier Ethernet Services

For customers that require more advanced data networking services, we offer best-in-class networking solutions based on Cisco networking platforms. These services include MPLS VPN, VPLS, and TDM over Ethernet and other related services.

Co-location Services

Lease dedicated space to host your physical servers, routers and other computing hardware housed in either of two HDT facilities. Guarantee your business 24x7x365 operational availability, enhanced security and reduced IT infrastructure costs. HDT co-location products include 120 Volt/20 amp power with one primary and one redundant power circuit.

HDT Air Managed Wifi

HDT provides Ruckus Wireless controller-based Wifi solutions which include top-end 802.11ac access points and the latest management capabilities. Read more about our Managed Wifi service.

 

 

 

 

 

 

 

Multi-Tenant, Campus & Community

"Partnering with HDT has had a positive impact to our tenants bottom line. This partnership has allowed us to professionally deliver, state-of-the-art Internet services to our tenants as part of the standard services we provide. HDT's knowledge, quality and experience has allowed for a seamless delivery of this awesome service to our tenants" - Steven Sullivan, Vice President Operations, Shidler Pacific Advisors, LLC

HIPERFIBER

With our HIPERFIBER fiber-to-the-premise service HDT customers experience Hawaii’s fastest Internet with speeds up to 1gbps. HDT voice and Internet services are available for individual purchase or in an HDT Bundle. Our residential bundle includes phone service, unlimited domestic long distance and many features, such as caller ID, voice mail and call forwarding. 

HDT Air

HDT Air leverages our infrastructure as a service solution model to provide complete, turnkey wireless networking for campus and community environments. HDT Air encompasses the design, provisioning, installation and on-going management, maintenance and backhaul of the wireless network.  Check out one of our signature HDT Air projects located in Kaka’ako “http://www.ourkakaako.com/wifi”.

 

 

 

 

 

 

 

Wholesale / Reseller

"HDT has been providing my office with fantastic Internet and phone service without interruption, now they provide the same great Internet on our pool deck and in our new fitness center. Their technicians are very responsive and respectful and HDT's management has gone out of their way to make sure we are happy with the services they provide. I give their company 5 stars!" Nate Steele, General Manager, Hawaiian Monarch

HDT wholesale services are targeted at communications operators such as CLECs, MSOs and ISPs seeking to cost effectively add Internet and VoIP products to their portfolio. Our wholesale services successfully integrate into existing operational and administrative systems.

Our wholesale product suite includes a complete range of telephony features, a nationwide footprint, FCC-compliant E911, conferencing, training and other support features. The core VoIP application services are sold on a ‘per seat’ basis, with term commitments. Additional services are available a la carte including voice origination and termination services with E911 and toll-free, audio/web conferencing, CPE procurement, field services, and more.

Whether you are seeking to add new customers, generate incremental revenue streams from existing customers or improve customer retention, our wholesale service can help you profitably achieve your goals.

HDT’s private label services are designed for organizations such as VARs, ASPs, ISPs, SAAS providers, system integrators, and those that prefer to focus on selling services rather than managing the operational details of the service delivery model. The easy-to-rebrand solution is sold on a per seat or service basis with prices dependent on services, volume and term.

At the heart of the product suite are telephony packages targeted at different business end-users including executives, remote workers, sales personnel and receptionists. These packages can be utilized by channel partners to create bundles appropriate for your own select target markets, whether offering hosted solutions, trunk-based solutions or both.

Private label features include:

  • Predefined service packaging
  • Nationwide coverage
  • Local telephone numbers in over 6,600 rate centers
  • Local number portability (LNP)
  • FCC-compliant E911
  • Tier 1.5 through 3 support
  • Marketing and training support – including access to an online channel partner resource center
  • Branded end-user billing and rating services
  • Branded end-user device and network monitoring
  • Fax over IP with T.38 support
  • Fax-to-Mail services

Optional add-on services include:

  • Customer premise equipment (CPE)
  • Truck roll / field services
  • Toll-free services
  • Audio and web conferencing
  • Customer portal training manuals and videos

 

 

 

 

 

 

 

News

"We've been a customer since 2009 and HDT has always come through for us. HDT created a customized networking and phone system that fit our exact needs and budget. HDT knows Hawaii and Hawaii's business culture, they always come through!" - Hawaii VA Loans

 

 

 

 

 

 

 

 

About Us

"Originally we were not happy with what we had from the competition. HDT came in and provided us a full solution for our business. The speed is incredible and the customer service is outstanding. We have five total locations and HDT has been a key partner to our successful growth" - CrossFit Oahu

Corporate Overview

Hawaii Dialogix Telecom (HDT) is a privately held internet service provider and licensed facilities-based competitive local exchange carrier (CLEC) headquartered in Honolulu, Hawaii.  Services are provided on HDT-owned network infrastructure, which includes dedicated Internet access, private networking and data transport services, local and long distance voice as well as bundled voice and Internet solutions.

We provide service to all sizes of business customers from your corner restaurant to Hawaii’s largest corporations.   We also provide bulk service arrangements to large, multi-tenant commercial and residential high-rise buildings, complexes and communities.  Additionally, we work with resellers who want to deliver a highly effective and comprehensive service offering to their customers.

 

 

 

 

 

 

 

Contact Us

Interested in learning more about HDT products and services? Please fill out this form or call us 24x7x365 at 808-440-8700.

 

Please find our Service-Level Agreement (SLA) here.

 

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